We believe personal care should be unique to you and tailored to your specific needs. Our care workers can offer assistance with all aspects of personal care including:
- Getting up and going to bed
- Washing and dressing
- Personal hygiene
- Medications
Why choose Consultancy Care?
With over 20 years of expertise in health and social care we are committed to being your shoulder to lean on, providing honest advice for your loved one’s situation during this delicate time.
Daily care experts
We specialise in around the clock care to help seniors live well at home.
Peace of mind
We have a high score rating with CareQuality Commision.
Available 24/7
We are available 24 hours a day to provide your loved one with a carers.
A trusted partner
Consultancy Care is a trusted referral choice for local boroughs.
Balanced care
Our unique approach to care promotes healthy mind, body and spirit.
Cognitive therapeutics
Fun yet effective activities designed by experts to keep aging minds sharp
High caliber carers
We typically hire only 1 in 10 applicants and provide ongoing training.
Flexible term contracts
Use our services only as long as you’re 100% satisfied.
3 simple steps to having care from Consultancy Care…
Frequently asked questions
What is domiciliary Care?
Domiciliary care, traditionally known as home care or Home Help, is a service which involves a trained carer coming to your home to help you with your personal care like washing/dressing/bathing and assisting you with your medications. This also includes helping you prepare a meal and hot drink and can also include help with domestic tasks.
How do you select your carers?
All carers are carefully selected and have undergone thorough pre-employment checks. This includes references from previous employers, a clear and enhanced criminal background check and ongoing mandatory training. It is important that the carers demonstrate the ability to work in a sensitive and empathetic manner and are flexible to our service users needs.
What training do you provide your carers?
All carers employed, regardless of their background and experience, undertake Consultancy Care Ltd’s mandatory training. Mandatory training includes Health and Safety, Moving and Handling, First Aid Awareness, Safe Guarding and more. We ensure a clear log is kept to ensure all carers are up to date with their training.
Do your carers speak additional languages other than English?
At Consultancy Care Ltd we have carers who are fluent in Gujarati, Hindi, Punjabi and Urdu. Should you require other languages then we will endeavour to facilitate your needs.
What if I am unhappy with my carers?
We have a complaints procedure in place which would include the registered manager speaking to you in person about your concerns. If this cannot be resolved then you will be offered another carer. It is Consultancy Care Ltd’s policy to ensure that all our service users are given the best level of care at all times and if your unhappy at any time then we will act upon this immediately.
How can I get help for my mother?
Firstly contact your GP and ask them to make a referral to the social services. Social services will then contact you and take further information regarding your mother’s current state and needs. Alternatively, if your mother’s needs are urgent and you unable able to wait for social services, you can contact us and make arrangements for care through private funding.
How do I know if I am entitled to free care through social services?
This will depend on your savings, income and in some cases how many properties you own.
How long will I have to wait before social services contacts me?
There is usually a waiting list to access social services and this will depend on your local authority. Social services will also look at the urgency of your needs and prioritise within this waiting list.